Privacy Policy

Bloomfield Hills Plumbing Pros (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through plumberbhmi.com, how we use and protect it, and the choices you have. By using our website or requesting service, you agree to the practices described here.

Information you provide

When you submit our contact or quote form, call us, or email us, we collect the details you choose to share — typically your name, phone number, email address, service address, and a description of your plumbing needs. If we perform work for you, we may also keep records related to the diagnosis, scope, invoices, and warranty for that job.

Information collected automatically

Like most websites, plumberbhmi.com may automatically collect limited technical information when you visit — such as your IP address, browser and device type, pages viewed, and referring page. This information is aggregated and used to keep the site secure and to understand how visitors use it, not to identify you personally.

How we use your information

• To respond to your request and provide an estimate.
• To schedule, perform, and follow up on the plumbing work you request.
• To document repairs, warranties, and — where relevant — insurance records.
• To maintain, secure, and improve our website and services.
• To comply with legal, tax, and regulatory obligations.

We do not sell or rent your personal information. We share it only as described below.

How we share information

We share your information only with parties that help us operate our business and serve you — for example, the form or email provider that delivers your request to us, or a payment processor if you pay online. These providers may process your information only to perform services for us. We may also disclose information when required by law, to enforce our agreements, or to protect the rights and safety of our customers, our team, or the public.

Cookies and analytics

Our website may use cookies and basic analytics to remember preferences and understand site usage so we can improve it. You can disable or delete cookies in your browser settings; some features may not function as intended if you do. We do not use cookies to sell your data.

Data retention

We keep the information you provide only as long as needed to respond to your request, complete and warrant any work, and meet our legal and accounting obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Your privacy choices and rights

You may ask us to review, correct, or delete the personal information you have provided, or to stop contacting you, by emailing dispatch@plumberbhmi.com or calling (831) 290-4327. Depending on your state of residence, you may have additional rights over your personal information; we honor applicable requests and will not discriminate against you for exercising them.

Data security

We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. Please avoid sending sensitive information, such as payment card or financial account numbers, through the website form or email.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Third-party links

Our site may link to third-party pages, such as a map or a licensing verification resource. We are not responsible for the privacy practices of those sites; please review their policies separately.

Changes to this policy

We may update this policy from time to time. Changes take effect when we post the revised version on this page and update the “Last updated” date above. Your continued use of the site after a change means you accept the updated policy.

Contact us

Bloomfield Hills Plumbing Pros
40950 Woodward Ave, Bloomfield Hills, MI 48304
Phone: (831) 290-4327
Email: dispatch@plumberbhmi.com